siapjituPrivacy Policy
This page describes what we collect when you use siapjitu and how we keep that data protected. We take your privacy seriously. Every piece of information you share — your email, identity documents, payment details, game history — is encrypted, stored securely, and used only for the purposes outlined here.
We at siapjitu operate in jurisdictions where online gaming is permitted by local law. Our privacy practices comply with data-protection standards in those regions. If you have questions about how we handle your data, this policy explains our approach in detail.
By using siapjitu, you consent to the data practices described below.
What data we collect on siapjitu
We collect data in several categories. First, account information: your email address, username, password (hashed, never stored in plaintext), date of birth, and full name. Second, identity verification documents: government ID, proof of address, and a selfie. Third, payment information: the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) and transaction history. Fourth, gameplay data: which games you join, your bets, results, and account balance. Fifth, device and access information: your IP address, browser type, device model, and timestamps of your sessions.
We do not collect your full payment-card details. When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, you are redirected to that payment provider's secure gateway. We receive only a confirmation that the transaction succeeded — not your card number or PIN. For direct bank transfers (online payment, e-wallet, mobile banking, local payment), we record the bank name and transaction reference, but not your account credentials.
How we use your data on siapjitu
We use your data for several legitimate purposes. Account management: we need your email and password to let you log in and manage your account. Identity verification: we use your government ID and proof of address to comply with anti-money-laundering regulations and to prevent fraud. Payment processing: we use your payment method to process deposits and withdrawals. Game settlement: we record your bets and results to settle games fairly and maintain your account balance. Customer support: if you contact us with a question or complaint, we use your account history and communication records to help you. Fraud prevention: we monitor for suspicious patterns (multiple accounts, unusual betting behaviour, rapid withdrawals) to protect both you and our platform.
We do not sell your data to third parties. We do not use your data for marketing unless you explicitly opt in. We do not share your gameplay history with other players or the public.
Third-party data processors
We use third-party services to operate siapjitu. Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) handle your payment data according to their own privacy policies. Our cloud hosting provider stores our servers and databases. Our email service sends you account notifications and support responses. Our analytics provider tracks aggregate usage patterns (how many players join live tables, which games are popular) but does not track individual player behaviour.
All third-party processors are bound by data-protection agreements. They may not use your data for their own purposes. Our servers may sit outside your jurisdiction — for example, in Singapore or Malaysia — but your data remains encrypted in transit and at rest.
How we protect your data on siapjitu
We use industry-standard encryption (SSL/TLS) to protect data in transit. All data at rest is encrypted using AES-256. Your password is hashed using a strong algorithm and is never stored in plaintext. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing. Access to your data is restricted to siapjitu staff who need it for their job (support agents, fraud analysts, developers). All staff sign confidentiality agreements.
If we detect a data breach, we will notify you immediately via email and provide guidance on next steps. We maintain incident-response procedures and work with cybersecurity experts to investigate and remediate breaches.
Cookies and tracking on siapjitu
We use cookies to keep you logged in and to remember your preferences (language, theme). These are essential cookies — without them, siapjitu would not function. We also use analytics cookies to understand how players use our platform (which games are popular, where players drop off). These cookies do not identify you personally; they track aggregate patterns.
You can disable cookies in your browser settings, but this may prevent siapjitu from working properly. We do not use third-party tracking pixels or retargeting ads.
Your rights regarding your data on siapjitu
You have the right to access your data. Log into your siapjitu account and view your profile, transaction history, and gameplay records. You have the right to correct inaccurate data — if your address is wrong, contact our support team and we will update it. You have the right to request deletion of your account and associated data, subject to legal retention requirements (we may need to keep records for anti-money-laundering compliance). You have the right to data portability — we can export your account data in a standard format.
To exercise any of these rights, contact our support team with your request. We will respond within one business day.
Key privacy points
- We collect account info, identity documents, payment method, gameplay data, and device info
- We use your data for account management, verification, payment processing, fraud prevention, and support
- We do not sell your data or use it for marketing without consent
- All data is encrypted in transit and at rest using industry-standard protocols
- Third-party processors (payment providers, hosting, email) are bound by data-protection agreements
- You can access, correct, delete, or export your data by contacting support
- We comply with legal requests from law enforcement and regulatory authorities
How long we keep your data
We keep your account data (email, username, profile) for as long as your account is active. If you close your account, we retain your data for seven years to comply with anti-money-laundering regulations. After seven years, we delete or anonymize your data. We keep transaction records (deposits, withdrawals, game results) for the same seven-year period. We keep support tickets and communication records for two years after your last contact.
Jurisdiction and legal basis
Our services are available only where local law permits. We operate in jurisdictions where online gaming is legal and regulated. Your data is processed in accordance with the laws of those jurisdictions. If there is a conflict between this privacy policy and local law, local law takes precedence. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang and you have a data-protection question specific to your region, our support team can provide guidance.
Changes to this privacy policy
We may update this policy from time to time. Material changes will be communicated to you via email or in-app notification. Your continued use of siapjitu after a change constitutes acceptance of the updated policy. If you do not accept new terms, you may close your account.
Contacting us about privacy
If you have questions about this privacy policy or concerns about how we handle your data, contact our support team via email or in-app chat. We respond to all privacy inquiries within one business day. We take your privacy seriously and are committed to addressing your concerns promptly.
Our commitment to you
We at siapjitu believe that your data is yours. We collect only what we need, we protect it with industry-standard encryption, and we use it only for the purposes outlined in this policy. We do not sell your data, we do not track you across the web, and we do not share your gameplay history with others. Your privacy is a core part of how we operate.
If you have any questions about this policy or how we handle your data, reach out to our support team. We are here to help and to answer any concerns you may have about your privacy on siapjitu.